Travel? Health Insurance UK-EU

Hello r/HealthInsurance community!

I am totaly lost with insurances. I was hoping to get some help with the wording in the policy of travel insurances. Since I am a non native english speaker, some things seem to be tedious :/

Situation:

I am trying to find a fitting (travel?) health insurance for emergencies (accidents or sudden illnesses) for my partner.

– She is german citizen (born + passport)
– Lives and works in the UK under a global talent visa (after brexit – so no elibility for GHIC/EHIC).
– She apparently is only insured by the NHS inside of the UK – not when she visits her family in germany for example.

I am not sure if I am allowed to post a certain policy here, since it might be count as advertisement.

However, in the policy there is a section which defines a few words such as:

– “Home means your normal place of residence in your home country.”
– “Home Country means your usual place of residence in an eligible UK country or an eligible EEA country.”

– Question: What is “normal place of residency and what is usual place of residency?

Google answers confuse me, since I am still not sure if in her case that would be germany or the UK.

I another section it says:

“If you are admitted to a hospital/specialist clinic while abroad…”

– Question: What does abroad mean for her? Outside of UK or outside of germany?

–> If they mean germany, then she still won’t be covered in germany, which defeats the purpose in the first place. And unfortunaetly “abroad” is not defined in the section above.

Thank you very much in advance for your advice and wish you a great day!