WTW selects global director for key business unit

The broking and risk advisory giant WTW has revealed its appointment of Wendy Crosley to the role of global director of underwriting transformation and automation within the firm’s Insurance Consulting and Technology (ICT) business.

In her new role, Chicago-based Crosley will report to Taffy Jo Mayers, global proposition leader, commercial P&C and specialty lines, ICT at WTW. She joins WTW from Zurich North America where she most recently served as underwriting solutions director, operations and technology, and brings a wealth of experience in transformation projects and underwriting operations.

In a Press release, WTW noted that Crosley has successfully led underwriting landscape transformation projects across both commercial and specialty insurance business units.

Commenting on the appointment, Mayers said: “Wendy is a well-known industry professional with a

reputation for effectively delivering company-wide transformations, generating more efficient, targeted underwriting results. Her talent and experience will help us to evolve our underwriting and automation propositions. I am delighted to welcome her to WTW.”

Among the responsibilities of her new role, Crosley will lead digital underwriting transformation projects for global commercial lines insurance clients. In addition, she will manage the design,

development, and implementation of market-leading technology propositions to underwriting companies around the world.

Discussing her appointment, Crosley highlighted that WTW is a well-regarded market leader in delivering “cutting-edge” underwriting platforms to the world’s largest commercial insurance carriers. She added that she has always been impressed by the firm’s creative thinking and market-leading solutions and is excited by this opportunity to join the team.

“I am looking forward to working with the ICT team at WTW,” she said, “and helping to design and deliver the best digital underwriting solutions to clients.”