Fidelity Life extends premium relief to cyclone-hit customers

Fidelity Life has extended a financial relief offer to its customers affected by Cyclone Hale and the extreme weather it brought to the Tairāwhiti/Gisborne region.

The insurer said that customers who are facing financial hardship as a direct result of Cyclone Hale can apply to have their premiums temporarily waived for three months, with the possibility to extend for a further three months, without it affecting their insurance protection. 

Fidelity Life chief customer officer Peter Doherty (pictured above) said he hopes this offer can ease some of the financial pressure on customers who began the year with much hardship.

“Our heart truly goes out to everyone dealing with the aftermath of Cyclone Hale,” Doherty said. “While the clean-up in Tairāwhiti/Gisborne has only just begun, the impact of these events can linger for far longer than the event itself, so we encourage anyone who’s facing hardship as a result of Hale to contact their adviser to see how we can help.

“Maintaining insurance protection during tough times is crucial, as it can offer long-term financial security if anything were to happen. This offer is a small way we can support our customers to stay protected – even through the tough times.”

In 2022, Fidelity Life offered similar premium relief packages to support customers impacted by significant flooding in the South Island.