AXA, HSBC introduce cover for Hong Kong domestic helpers

AXA Hong Kong and HSBC have partnered to introduce HelperShield Insurance, a product that provides protection to both employers and their domestic helpers.

According to AXA and HSBC, the partnership came about in response to increasing market demand for domestic helpers in recent years. Aside from foreign domestic helpers, HelperShield Insurance also covers local (part-time) domestic helpers and postnatal care helpers.

The policy has the following benefits:

Clinical expenses coverage of up to HK$300 per visit per day for foreign domestic helpers
Protection for employers, including foreign domestic helper replacement expenses coverage
Fraud and dishonesty protection, covering foreign domestic helpers, local (part-time) domestic helpers and postnatal care helpers
Access to a 24-hour home assistance service hotline

Optional critical illness coverage of up to HK$50,000 per policy year is also available.

“Domestic helpers have been playing an increasingly important role in many families in Hong Kong,” said Kenneth Lai, chief general insurance officer, AXA Hong Kong and Macau. “With the strong and still growing demand for domestic helpers, we are delighted to partner with HSBC to offer the comprehensive helper protection HelperShield Insurance, providing extensive coverage for both employers and domestic helpers, while giving them reassurance in dealing with unexpected issues. With HelperShield Insurance, it means employers can take good care of their helpers, while the helpers take care of their household chores.”

“Our domestic helper insurance has always been well received by the market given it is readily available online with a simple and straightforward customer journey,” said Daisy Tsang, chief distribution and customer officer, Hong Kong, HSBC Life. “We are delighted to partner with AXA again to launch an elevated version of our domestic helper insurance with added features and more extensive coverage. We believe the extended cover for local domestic helpers and postnatal care helpers echoes with our commitment in facilitating inclusion via various products, providing more customers with the right protection they need.”