Vero survey shows underinsurance risks

30 May 2022

Suncorp insurer Vero has released survey data showing more than half of SMEs say they aren’t completely covered for all business risks and a high number of those have no plan for what they would do if they experienced a major negative event.

The additional data collected as part of the SME Insurance Index survey shows that 34% of firms do not believe their business would incur losses that would cause a problem while 30% say they simply haven’t thought about it.

“Just over a quarter of SMEs who aren’t completely covered are self-insured or would be able to refinance if they were to experience a negative event,” it says. “Around 1-in-5, however, suggest they would have to cease operations.”

Broker clients are more likely to have complete cover and, if they don’t, are more likely to have a plan for facing negative events.

Businesses with declining revenue are less likely to be completely covered, which could suggest affordability might be a factor and they may be choosing to cut costs.

Survey results show even small businesses are looking to cover a diverse range of risks and more straightforward options such as business packages may not always be enough. There are gaps between risks perceived as very important and actual covers held.

Of those who say that they are concerned about loss or damage of goods in transit, 47% say they don’t have cover, while 37% of those concerned about cyber attacks don’t have insurance in that area. Gaps were also evident for business interruption and machinery and equipment breakdown.

Large businesses are more likely to have contingency plans in place, but one in four still said they haven’t thought about what would happen if they experienced a negative event.

The Attitudes to Risk report has been released as a bonus chapter to the 2022 SME Insurance Index, which involved an online survey of 1500 SME and 100 large business owners and decision makers.