Why can’t I log into my Fidelity NetBenefits?

Why can’t I log into my Fidelity NetBenefits?

Either your Social Security Number (SSN), Customer ID or Personal Identification Number (PIN) was entered incorrectly. Things to check: Type in the SSN or Customer ID and PIN with no letters, dashes or spaces. The PIN for NetBenefits is the same as the PIN for the telephone.

See also  Why should I avoid annuities?